At aerobook ("we," "us," or "our"), accessible from https://aerobook.io, protecting your privacy and being transparent about how we handle your data is fundamental to our mission. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-driven flight curation platform (collectively, the "Service").
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1. Information We Collect
We collect information to provide, optimize, and personalize our flight curation engine. The types of data we collect include:
A. Information You Provide Directly
- Search Parameters: Origin city/airport, destination city/airport, preferred travel dates, passenger counts, and travel preferences (e.g., direct flights vs. layovers).
- Communication Data: Email address, name, and message content if you reach out to customer support or contact us at
privacy@aerobook.io.
B. Automated Technical & Device Data
When you navigate our platform, our servers automatically log standard technical data transmitted by your browser or device, including:
- IP Address & General Location: Used to estimate your default departure airport or region for a faster search experience.
- Browser & Device Information: Browser type, operating system, screen resolution, and language settings.
- Usage Data: Pages viewed, search timestamps, click-through rates on curated flight options, and interaction times.
2. How We Use Your Information & AI Processing
We use the collected data for the following core purposes:
- Engine Curation & Algorithmic Matching: Your search criteria (origin, destination, date) are processed through our proprietary machine learning engine (Aero-Intelligence) to return six (6) optimal flight options.
- Platform Performance & AI Training: Aggregate, anonymized search queries help us refine our predictive algorithms, improving delay prediction models and price trend accuracy.
- Service Maintenance: Monitoring system health, protecting against fraudulent bot scraping, and resolving technical glitches.
Privacy Commitment on AI Processing: We do not sell your individual search history, personal identifiers, or behavioral data to third-party data brokers or advertisers to build personal profiling dossiers.
3. Third-Party Data Sharing & Flight Bookings
Because aerobook is a discovery and curation platform—not a direct merchant—we interact with external travel partners in the following ways:
- Travel Provider Redirection: When you select one of our curated flight recommendations, you are redirected to a third-party Travel Provider (e.g., an airline, online travel agency, or global distribution system) to complete your booking.
- Partner Analytics: To verify referral commissions, we may share anonymized transaction metadata (such as an encrypted click-ID and the selected flight itinerary) with the destination Travel Provider.
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, hosting servers, or performing security audits. These providers are strictly bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and local storage objects to keep the website fast and user-friendly.
| Category | Purpose | Can be disabled? |
|---|
| Essential Cookies | Required for fundamental navigation, security, and rendering search results. | No |
| Preference Cookies | Remember your recent searches, home airport preferences, and UI settings. | Yes |
| Analytics Cookies | Measure aggregated site traffic and performance metrics so we can improve site speed and UX. | Yes |
You can manage or disable non-essential cookies through your web browser's settings or via our cookie banner preference panel.
5. Data Retention & Security
- Search Query Retention: Raw search queries (e.g., "JFK to LHR on Oct 12") are detached from personal identifiers and stored in aggregated format for algorithmic training. Personal contact records are kept only as long as necessary to fulfill customer support inquiries.
- Security Safeguards: We implement industry-standard technical measures, including TLS/SSL encryption for data in transit and restricted-access protocols for backend infrastructure, to prevent unauthorized access, loss, or disclosure.
6. Your Data Rights
Depending on your jurisdiction (including rights under the CCPA/CPRA, GDPR, and other applicable privacy frameworks), you may have the right to:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction or Erasure: Request that we update or delete your personal information.
- Opt-Out: Opt out of non-essential analytical cookies or algorithmic data aggregation.
To exercise any of these rights, please contact our Data Protection Officer at privacy@aerobook.io.
7. Children's Privacy
Our Service is designed for general audiences and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that a child under 16 has provided us with personal data, we will take immediate steps to delete it.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our technology, legal requirements, or operational practices. When updates occur, we will revise the "Last Updated" date at the top of this document. We encourage you to review this page periodically.